Never Miss Another HVAC Call
You're in a 110-degree attic in July, elbow-deep in an air handler. The phone rings — another AC-out emergency. It goes to voicemail. Guru answers in under a second, diagnoses the urgency, books the same-day call, and texts you the address before you come down the pull-down stairs.
Built for HVAC. No contracts. Cancel anytime.
Sound Familiar?
Why hvac companies lose jobs
You already know these scenarios. Every one of them is money walking to your competitor.
Heat wave hits and the phones explode
One 95-degree day and you're drowning in AC calls you can't answer. Every missed call at 10 AM becomes your competitor's same-day install by 2 PM. Guru catches every one and triages by urgency so you hit the emergencies first.
You're in an attic, a crawlspace, or behind a condenser
Half your day is spent somewhere you can't answer a phone — pulled up in an attic on the air handler, laid out in a crawlspace running line set, or behind a condenser with a manifold gauge on. Guru picks up in under a second from wherever you are, books the call, and you see the full details the moment you're back in the truck.
Maintenance plan customers want to talk to a human
Your VIP customers don't want voicemail — they pay a monthly fee for priority service. When Guru recognizes them from your customer list, they get the royal treatment: priority booking, their preferred tech, and no "leave a message" runaround.
2 AM no-heat calls in January
Emergency no-heat calls don't keep business hours. If your after-hours line rings out or dumps to an answering service that takes a message, those customers are calling the next name on Google within 90 seconds. Guru books them on the spot.
Trade Intelligence
What Guru knows about hvac
Not a generic answering service. Guru is trained on how hvac jobs actually work — the terminology, the urgency, the pricing.
Scenario
Customer says their heat pump is frozen
How Guru handles it
Guru diagnoses this as an emergency no-heat call in winter or a major efficiency issue in summer. It asks whether there's ice visible on the outdoor coil, whether the indoor unit is still blowing air, and books a same-day service visit — never confusing it with a routine tune-up.
Scenario
Caller says "my AC isn't cooling but it's still running"
How Guru handles it
Guru recognizes the classic low-refrigerant / frozen-evaporator / failed-capacitor triad. It logs the symptoms, asks when the system last had service, and books an emergency diagnostic — quoting your standard diagnostic fee if you've set one.
Scenario
Someone asks for a "furnace tune-up" in October
How Guru handles it
Guru books it as a routine maintenance visit at your tune-up rate, knows it's a 60–90 minute appointment (not a 4-hour emergency slot), and offers your fall maintenance special if you have one active.
Scenario
A commercial property manager calls about a rooftop unit
How Guru handles it
Guru knows commercial RTU work is different from residential split systems. It captures the unit make/model if available, asks about access (ladder, roof hatch, keyed entry), and routes to your commercial calendar or flags the lead for your commercial estimator.
See It On A Real Site
Your website, AI-powered
A live Guru chat widget on a mock hvac website. Open it, try to stump it, book a fake appointment — it’s the same widget you’ll run on yours.
Comfort Air Heating & Cooling
Trusted Heating & Cooling Since 2009
Full-service residential and light commercial HVAC. AC repair, furnace replacement, heat pump installation, and seasonal tune-ups. Licensed, bonded, and NATE-certified.
Our Services
AC Repair
Furnace Service
Seasonal Tune-Ups
Business Hours
Mon-Fri: 7 AM - 7 PM
Sat: 8 AM - 4 PM
Sun: Emergency service only
Try it out
Click the chat bubble in the bottom-right corner, then try any of these:
- 1Ask about AC repair pricing
- 2Try booking a furnace tune-up
- 3Ask if you service emergency no-cool calls
- 4Give your phone number and see what happens
This is a real AI assistant powered by Guru. Everything you see here is exactly what your customers would experience on your website.
The Business Owner's View
Here's What YOU Would See
While Guru handles the customer, you get instant notifications, full transcripts, and every lead organized in your dashboard.
New Lead Notification
Your Guru Dashboard
Conversation Transcript
Full chat history saved
Daniel Ortiz
My AC is running but the house is still 84 degrees. Can someone come out today?
Guru
Sorry to hear that — sounds like a refrigerant or frozen coil issue. We do same-day diagnostics. Our service call is $89 and gets waived if you book the repair.
Daniel Ortiz
Ok, how soon can someone get here?
Guru
I have a 2:30 PM slot open today. Want me to lock that in?
Why Contractors Switch to Guru
Compare your real options
You’re already paying for missed calls. The question is how much.
| Missing the Call | Hiring a Receptionist | Answering Service | Guru | |
|---|---|---|---|---|
| Monthly cost | $0 (but you lose $3,000+/mo) | $2,500–4,000/mo | $200–500/mo + per-min fees | $149/mo flat |
| Available hours | Only when you answer | Business hours only | 24/7 but impersonal | 24/7, trained on YOUR business |
| Books appointments? | No | Maybe | Rarely | Yes, automatically |
| Knows your services? | N/A | Takes months to train | Reads a script | Knows everything, day one |
| Handles multiple calls? | No | One at a time | Yes, but generic | Yes, unlimited |
Monthly cost
Available hours
Books appointments?
Knows your services?
Handles multiple calls?
How It Works
Three steps to never missing a lead again
Plug Guru Into Your Phone + Website
Forward your calls to Guru Talk and drop Guru Chat on your site in one line of code. Takes 2 minutes. Works with any phone provider and any website.
Guru Answers Every Call and Site Chat
Whether a lead dials your number or taps the chat bubble, Guru picks up in under a second. It knows your services, hours, pricing, and service area — sounds natural, books appointments, captures leads in real time.
You Get a Text + a Booked Job
After every conversation — call or website chat — Guru texts you a summary. Who reached out, what they need, and whether it booked. You follow up only if you want to.
After Hours
2:47 AM, February 9th. Your phone rings.
You’re asleep. Your competitor’s phone is ringing too — and going to voicemail. Guru answers yours in under a second, triages the emergency, and books the job before you wake up.
Outcome: $1,450 emergency no-heat call booked, invoice auto-sent, tech dispatched before you hit snooze.
Caller
"My furnace just died. The house is 52 degrees and I've got a 2-month-old baby. How fast can someone get here?"
Guru
"I'm so sorry — that's an emergency. Let me get you on the books right now. We have on-call service tonight and our tech can be there between 3:30 and 4:30 AM. Before I book it, is the furnace making any noise when it tries to start, or is it completely silent?"
Booked & Summary Sent
$1,450 emergency no-heat call booked, invoice auto-sent, tech dispatched before you hit snooze.
You slept through the whole thing.
Simple, Honest Pricing
Less than one missed job.
No hidden fees. No contracts. Cancel anytime.
Guru
AI that answers every call and website chat — books the appointment and sends you a summary.
100 voice min/mo included, unlimited website chat. Extra voice minutes $0.50/min — no surprise bills.
- AI Voice Answering (100 min/mo)
- AI Chat Widget
- SMS Call Summaries
- 24/7 Coverage
- Scheduling & Booking System
- Customer Database & Call Logs
- Invoicing & Job Tracking
- Automated Review Requests
Need a website too? We build and manage them for existing Guru customers — ask after signup.
Try Guru for 30 days. If you’re not blown away, you pay nothing.
No questions asked. No contracts. Cancel anytime.
Become a founding customer
We're onboarding a small group of contractors who want the best AI answering their phone in the industry. In exchange for your feedback, you get perks nobody else will.
- Setup fee waived ($299 value)
- Locked-in founding member pricing
- Direct access to the team building Guru
- Your feedback shapes the product
- Priority support — always
No commitment until you're live. 30-day money-back guarantee.
FAQs
Questions from hvac companies
Yes. During onboarding you tell Guru your diagnostic fee, your standard tune-up price, your service call minimum, and any seasonal specials. Guru quotes those exact numbers — never makes up pricing and never commits you to a flat-rate job over the phone.
Guru doesn't pretend to be a tech. For a question like "what SEER rating do I need?" or "is R-410A still available?", it says something like "let me have one of our techs call you back on that — I want to make sure you get the right answer" and texts you the question with the caller's number.
Yes. Guru asks whether the job is residential or commercial and routes accordingly — commercial calls can be flagged for your estimator, sent to a separate calendar, or trigger a different callback SLA. You set the rules during onboarding.
It's the same forwarding your phone already supports. When you're on a job, after hours, or just busy — calls go to Guru instead of voicemail. Takes 2 minutes to set up.
Yes. Unlike a receptionist or even you, Guru can handle unlimited simultaneous calls. A busy Friday when everyone calls at once? Guru answers every single one.
No contracts. Cancel anytime. 30-day money-back guarantee. We're confident enough in Guru that we don't need to lock you in.
Guru also works for
Your Competitors Answer Every Call. Do You?
Try a demo call right now. Hear Guru answer, book an appointment, handle objections — all in real time.